Refund policy
Return & Refund Policy
All sales are subject to the terms below.
Returns
We accept returns within 30 days of delivery for unused items in their original packaging.
Returned items must:
• Be unused and in resalable condition
• Include original packaging
• Include proof of purchase
Returns that do not meet these requirements may be refused.
Return Shipping
Customers are responsible for all return shipping costs.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, you must contact us within 7 days of delivery.
Claims must include:
• Order number
• Clear photos of the item
• Photos of the packaging
Claims submitted without sufficient documentation may be denied.
Delivery Delays
Estimated delivery times are provided for reference only and are not guaranteed.
Refunds will not be issued for shipping delays caused by carriers, customs processing, weather conditions, holidays, high order volumes, or other circumstances outside our control.
Order Cancellations
Due to our automated order processing and fulfillment system, orders cannot be canceled, modified, or changed once they have been placed.
Please review your order carefully before completing your purchase.
Refunds
Refunds are issued only after returned items are received and inspected.
If approved, refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
We reserve the right to refuse refunds that do not meet the requirements outlined in this policy.
Contact Us
For questions regarding returns or refunds, please contact us through our Contact Us page and include your order number.